Legal
Privacy Policy
Effective date: April 18, 2026
This Privacy Policy describes how DKT ETail Ventures LLC("Company", "we", "our", or "us") collects, uses, discloses, and protects information when you use genmysong.com and any related applications, products, websites, tools, or digital services operated by DKT ETail Ventures LLC.
1. Scope
This Privacy Policy applies to our websites, software products, mobile applications, browser-based tools, AI-powered features, customer support interactions, and any other services that link to or reference this Privacy Policy.
2. Information We May Collect
Depending on the product or service, we may collect:
- Contact information such as name, email address, account identifiers, or support details
- User-submitted content such as prompts, text, files, images, audio, documents, or messages
- Technical information such as device type, browser type, operating system, app version, language, IP address, and diagnostics
- Usage information such as feature interactions, session events, product activity, and reliability signals
- Customer support communications, feedback, and service-related correspondence
3. How We Use Information
We may use information to:
- Provide, operate, maintain, and improve our services
- Process requests, prompts, uploads, or other submitted materials to deliver requested outputs
- Support debugging, analytics, fraud prevention, service reliability, and product optimization
- Respond to user questions, support requests, account issues, or security matters
- Comply with legal obligations and enforce our Terms of Service and internal policies
4. AI Processing
Some of our services use artificial intelligence or machine learning systems. Depending on the service, inputs and outputs may be processed using Company-managed systems or third-party service providers that support language, image, document, or audio-related features.
5. Sharing of Information
We do not sell personal information. We may share information where reasonably necessary with:
- Infrastructure, hosting, analytics, communications, or support service providers
- Payment processors or app distribution platforms when relevant to a product or transaction
- Professional advisors, legal authorities, or counterparties where required by law or legitimate business need
- Successors or affiliates in connection with a merger, acquisition, financing, or business transfer
6. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain operational records, improve service quality, resolve disputes, enforce agreements, and comply with legal requirements.
7. Security
We use reasonable technical and organizational safeguards designed to protect information. However, no website or digital service can guarantee absolute security.
8. International Use
Our services may be accessed from multiple jurisdictions. By using our services, you understand that information may be processed in locations where we or our service providers operate, subject to applicable law.
9. Children's Privacy
Our services are not directed to children under the age required by applicable law to provide valid consent. If you believe a child has provided personal information without proper authorization, please contact us.
10. Your Rights
Depending on your location, you may have rights relating to access, correction, deletion, portability, restriction, or objection. We review requests in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date when applicable.
12. Contact
For privacy questions, support matters, or business verification relating to DKT ETail Ventures LLC, please contact support@genmysong.com.